What are the tools of external communication?

External communication is the process of relaying information to people outside of an organization. The tools of external communication can include things like advertising, public relations, and marketing.


It helps promote products and services to customers and potential customers. can be done through various media, including television, radio, newspapers, magazines, the Internet, and billboards. It can also be done through more traditional methods, such as flyers and posters. The key to effective advertising is to create a message that is both attention-grabbing and informative.

Public relations

One of the most important tools of external communication is public relations. can be defined as the management of communication between an organization and its publics. It is a strategic communication process that builds relationships between an organization and its key stakeholders. is a powerful tool that can influence the way the public perceives an organization. It can also help an organization build trust and credibility with its stakeholders.

Sales promotion

It is a marketing communication that is used to stimulate consumer demand, increase sales, and improve product availability. It is a short-term marketing strategy that is designed to create a sense of urgency and encourage customers to take action. can take many different forms, such as discounts, coupons, contests, and sweepstakes.

Direct marketing

It is a type of marketing that involves approaching potential customers directly with a message that is designed to generate interest in a product or service. This can be done through a variety of means, including direct mail, telemarketing, and online advertising. is often used in conjunction with other marketing efforts, such as publicity and advertising.

Event marketing

It can be used to launch a new product, build buzz around a brand, or drive sales. can take many forms, from small, local events to large-scale national or international events. The key to successful event marketing is to create an experience that is memorable and relevant to your target audience.

There are a number of tools that can be used to promote an event, including traditional marketing channels like print, radio, and television, as well as online channels like social media and email. can be a very effective way to reach a target audience and create a lasting impression.

Internet marketing

Internet marketing, also known as digital marketing, is the process of using the internet to promote a product or service. It includes a wide range of activities, from creating and managing a website, to developing and managing online marketing campaigns, to creating and managing a social media presence. Internet marketing is a relatively new phenomenon, and it is still evolving. As such, there is no one definitive way to do it. However, there are some general principles that can be applied to most internet marketing activities.

The first principle is that internet marketing is all about creating a relationship with your customers. This means that you need to focus on creating and maintaining a strong online presence. This can be done through a variety of activities, such as writing blog posts, creating and managing social media accounts, and creating and managing email newsletters.

The second principle is that internet marketing is all about driving traffic to your website. This means that you need to focus on creating content that is interesting and relevant to your target audience, and on promoting your website through a variety of channels, such as search engine optimization, social media marketing, and pay-per-click advertising.

The third principle is that internet marketing is all about converting traffic into customers. This means that you need to focus on creating a website that is easy to use and navigate, and on creating compelling marketing messages that will encourage visitors to take the desired action, such as subscribing to your email list, buying your product, or visiting your website.

Internet marketing is a complex and ever-changing field. However, by following these three principles, you can create a successful online marketing strategy for your business.

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